Artist Support

Should I have a mailing list?

Do I need a Website?

How to unsubscribe from your Beatchain plan

Cancelling your subscription

Getting Organised with the Beatchain Toolset

Where do I start?

How do I add my custom domain name to my HypeLinks? Follow these steps to get it set up.

Adding a custom domain name to your HypeLinks

Verify your Beatchain account without connecting profiles

Make your Spotify Account Follower-Friendly

Beatchain Pricing

Managing multiple artists? Save on distribution with a Managers or Labels plan

Beatchain Managers and Labels pricing

Joel

All Help Articles

Stocking up on photo content

Get access to deeper insights and Instagram advertising by connecting your account

Connecting your Instagram Account

Make sure you're not missing out on audiences on the biggest social media sites

Which social media platforms should I be on as an artist?

Making Great Content on a Budget

Facebook Profile data vs Facebook Business Page data

Why can't I see stats for my Facebook friends?

Reconnect your Facebook and Twitter account to fix missing data

Re-authorizing your Social Media Channels

The why and the how of connecting an artist page

Connecting your Facebook Business Page

How do we calculate your social media post ranking?

How we rank social media posts.

Can I connect to Instagram without Facebook?

Instagram and Facebook Troubleshooting

Social Media

Royalties will be paid in Dollars (USD) from November 2022. Find out how this affects you

Royalty Update: November 2022

Are you just releasing one track? Learn the streaming platforms' rules about these releases

Titles and Versions for releases with only one track

Agreed to pay your collaborators a percentage of the royalties? Set up those payments automatically with Splits

Sharing Royalties with Splits

What to do if you're asked to Verify your Artist

Verifying your Artist

Picking the right credit for your collaborators

Primary Artists, Featuring Artists and Contributors

Making Changes to a Pending Release

Promo Ideas for your release

Everything you need to know about distributing music

The Distribution Checklist

Uploading your Music

Getting Feedback on Your Tracks

Make sure you've made a note of everyone who needs a credit on your release.

Keep track of your contributors

It's really important that you're happy with your Artist Name before you start distributing

Settling on your Artist Name

Revenue Per Stream

Where do 7Digital and Facebook make my music available?

Additional Streaming Platforms and Digital Stores

Which streaming platforms and digital stores do we distribute to?

Where do you send my music?

It takes longer than usual to get songs live in December. Use this article to help you choose your release date.

Deadlines for Holiday Releases 2024

Using the media library to create cover art for your releases

Turning photos into album artwork

What to look out for when using free and paid beats

What happens if my track shares audio with an existing track?

Check with everyone involved that they understand what you're doing with the release

Does my team know I'm distributing this release?

Information on fraudulent streaming activity and what we do when we detect it

What is Suspicious Streaming Activity?

Has your track been successfully distributed, but is not searchable from Instagram Music?

I can't find my track in the Instagram Music Library

Controlling and editing your YouTube, Apple and Spotify for Artists profiles

Claiming your 'For Artists' Accounts

At what point in my music career should I start distributing?

Am I ready to start distributing my music?

How to ensure your artwork image is not too blurry

Using high quality artwork on your music release

What does it mean when my release is in draft, in review, approved etc?

What do the Release Statuses Mean?

Finding your ISRC codes

Distribution: What text is and isn't allowed on your release artwork

What text can I have on my cover art?

Need to move your music from another distributor? Follow these steps for a smooth migration.

Moving your music over to us

How to get your tracks on TikTok... And what to do when you get them there!

What is a UPC/EAN

What is an ISRC?

How do I get paid for streams and sales?

Seeing some streams but no royalties yet?

When does my Account Balance update?

Can I distribute Vinyl/CDs?

Which file types do you accept for Distribution?

Using samples and covering another artist's songs

Can I distribute releases with sampling and covers?

How many weeks in advance should I schedule my release?

Choosing a release date

How can you claim and customize your Spotify, Amazon, Apple Music profiles?

Customizing your streaming profiles

Royalties: Everything you need to know to get started

YouTube Official Artist Channel (OAC)

Understand what tracks are eligible for distribution to streaming platforms

What Can I Distribute?

Distribution

Making engaging Fan Builder content to grow your audience

Content tips: Growing music fans with Facebook ads

How many times do I want people to see my ads

What does Ad Frequency mean?

Getting started with the Fan Builder tool.

Placing your first campaign on Fan Builder

How to convert your Instagram account to a professional account and link your Instagram account to your Facebook Business page.

Convert your Insta account to a professional account and link it to Facebook

Having trouble connecting your Facebook Account for Fan Builder ads? Try this workaround

Fan Builder: Manually Connecting Your Facebook Business Manager

Can't find the Instagram account you want to connect? Follow these steps

Adding Instagram accounts to your Meta Business Manager

Fan Builder

Find answers and get help from Intercom Support and Community Experts

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